Responsible Gaming
Gaming Should Be Entertainment
At 9jivan.com, we believe that Tower Rush and all gaming activities should be enjoyed as a form of entertainment only. Gaming is not a way to earn money or solve financial problems. Always play with money you can afford to lose, and set realistic expectations about your gaming experience.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction in India) to participate in gaming activities on 9jivan.com. We are committed to preventing underage gaming and take age verification seriously.
By accessing this website, you confirm that you are of legal age to play in your jurisdiction.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming habits, you may be developing a gambling problem:
- Chasing Losses: Continuing to play to recover money you've lost
- Hiding Gambling: Keeping your gaming activities secret from family or friends
- Increasing Time & Money: Needing to spend more time and money to get the same enjoyment
- Loss of Control: Being unable to stop or reduce gaming despite wanting to
- Neglecting Responsibilities: Missing work, school, or family obligations due to gaming
- Borrowing Money: Taking loans or borrowing to fund gaming activities
- Mood Swings: Becoming irritable or anxious when unable to play
- Lies About Gaming: Lying to others about how much you gamble
- Using Gaming to Escape: Playing to avoid problems, stress, or difficult emotions
Self-Help Tools & Player Protections
9jivan.com offers the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss limit to help you stay within your budget
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to remind you to take breaks
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time if you feel you're losing control
To use these tools, please contact our customer support team or access your account settings.
Support Organizations & Help Resources
If you are struggling with problem gambling, please reach out to one of these recognized organizations:
India & South Asia
- Indian Psychiatric Society (IPS) - For mental health support and referrals
- All India Institute of Medical Sciences (AIIMS) - Offers counseling and treatment services
- Alcoholics Anonymous (AA) / Narcotics Anonymous (NA) - Support groups with meetings across India
International Organizations
- GamCare (UK) - www.gamcare.org.uk - Free, confidential support and counseling
- GamStop (UK) - www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au - Counseling and support resources
- Responsible Gambling Council (Canada) - www.responsiblegambling.org - Research and prevention programs
- National Council on Problem Gambling (US) - www.ncpgambling.org - Help line and resources
You can also seek help from a counselor, therapist, or your local health services for confidential support.
If You Need Help, Seek Support Today
Problem gambling is a real concern, and there is no shame in asking for help. Many people recover with proper support and treatment. If you or someone you know is struggling with gambling:
- Reach out to one of the support organizations listed above
- Talk to a trusted family member or friend
- Consult a mental health professional
- Contact our customer support team to discuss self-exclusion options
Your wellbeing is important to us. Please prioritize your health and seek help if needed.
Contact Us
For more information about responsible gaming tools or to speak with our support team, please contact us through the customer service section on 9jivan.com.